BA 1020 Programmed Instruction S

BA 1020 Programmed Instruction Sheet:

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Print out this page.
Cover the right-hand "Answer" column with a sheet of paper.
Read the "Question".
Answer the question--writing on the sheet of paper.
If correct, check off in the "Question" column.
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Before quiz, do the "Questions" that are not checked off!

Please note: there are about 84 questions on this sheet, and many questions have multi-part answers. A common, effective learning strategy might include:

Do this when you have lots of time, and aren't stressed. (Not immediately before a quiz!)
Two people, quizzing each other, can both learn efficiently.
Do 20 to 25 questions at one sitting.
Don't put the expectation, on yourself, to memorize everything!
Edit the questions based on your judgment (see above).

ID	Question	Answer
310	CHAPTER 12: PLANNING, WRITING, AND COMPLETING ORAL PRESENTATIONS Giving effective oral presentations, both formal and informal, is an important part of the job for many business employees over the course of their careers.
312	The oral presentation process consists of three familiar steps:	- Plan your presentation. - Write your presentation. - Complete your presentation.
313	Step 1: Planning Speeches and Presentations Planning oral presentations is much like planning other business messages; however, audience members aren’t able to leaf back through printed pages to review something you said, so you need to make sure that	they hear and remember your message.
314	To capture your audience’s attention quickly,	define your purpose clearly and analyze audience members as thoroughly as possible.
315	The four basic reasons for giving a speech or presentation are	- To inform - To persuade - To motivate - To entertain
316	Businesspeople give mostly	informative or persuasive presentations:
317	Motivational speaking is	specialized, and companies tend to bring in outside speakers for that purpose.
318	Entertainment speeches are	rare, usually limited to speeches at conventions, retreats, and special dinners.
319	When addressing a group of people you know little about, try to	Ask your host or some other contact person for help with audience analysis Supplement that information with some educated estimates of your own
320	Be particularly careful about analyzing an audience	whose culture is different from yours.
321	Step 2: Writing Speeches and Presentations Speaking intelligently about a topic may actually involve more work and more time than	writing about the same topic.
322	To organize your speech or presentation, focus on your audience as you (5)	- Define your main idea - Limit your scope - Choose your approach - Prepare your outline - Decide on the most effective style for your presentation
323	Put your main idea	into one sentence:
324	Link your subject and purpose to your audience’s	frame of reference.
325	Try to put a positive slant on	your subject.
326	Relate your subject directly to	your audience’s concerns.
327	Tailor your material to the	time allowed:
328	Your time is often	strictly regulated.
329
330	Do your best to estimate how much	time your speech or presentation will take.
331	The average speaker can deliver About _________ words a minute	125 to 150
332	About _____ paragraph per minute (when average paragraph length is 125–150 words) Roughly _______ double-spaced typed pages per hour	one 20 to 25
333	Whatever amount of time you have, allow approximately __ percent of your time for your introduction __ percent of your time to explain each of three points (or __ percent for each of four points) __ percent of your time for your conclusion __ percent of your time for interacting with the audience	10 15 20 10 20
334	Without a specified time slot, your speech length must fit 930	- Your topic - Your audience’s attitude and knowledge - The relationship you have with your audience
335	When organizing short speeches,	use the direct approach and organize the presentation like a brief memo or letter.
336	When organizing longer speeches, organize them like	reports:
337	If your purpose is to entertain, motivate, or inform, use	direct order.
338	If you expect audience resistance, use an	indirect order.
339	Regardless of length,	simplicity of organization is crucial in oral communication:
340	Explain at the beginning	how you’ve organized your material.
341	Limit the number of main points to	three or four (even in long speeches).
342	Include only the most _______________________ supporting evidence.	useful, interesting, and relevant
343	Reorient your audience at the end of each section by	summarizing the point you’ve just made and explaining how it fits into your overall framework.
344	When organizing your speech, a carefully prepared outline helps you	- Stay on task - Ensure that your message accomplishes its purpose - Keep your speech audience centered - Keep your speech within the allotted time
345	When using your outline as your speaking notes, consider	Making the headings complete sentences or lengthy phrases
346	Including notes that indicate where: ___________ will be used	visual aids
347	Writing out the ______________that you’ll use to connect main points	transitional sentences
348	Jot down notes about using a certain	tone or body language
349	When organizing your speech, style is influenced by	- Audience size - Subject - Purpose - Budget - Location - Time available for preparation
350	A more casual style	- Suits a relatively small audience - Encourages audience participation - Calls for simple visual aides - Is complemented by a conversational tone
351	A more formal style	- Suits a larger audience - Is appropriate for announcements of mergers or acquisitions, new products, financial results, and other business milestones - Is often accompanied by multimedia presentations
352	Your speech has three parts:	Introduction Body Close
353	In the introduction, you	- Arouse audience interest - Build your credibility - Preview your presentation
354	To arouse interest when developing your introduction, try to	- Show listeners how your subject will affect them as individuals - Match the tone of your introduction to the tone of your speech or presentation
355	To build credibility in your introduction, consider	Letting someone else introduce you
356	Credibility is increased by	- Telling listeners briefly who you are and why you’re there - Describing your qualifications
357	To preview your presentation, you	- Summarize your main idea - Identify your supporting points - Indicate the order in which you’ll develop your points
358	In the body of your speech, you	- Connect your ideas - Hold your audience’s attention
359	When developing the body of your speech, use words to link various parts and ideas:	One or two transitional words link sentences and paragraphs.
360	Transitional sentences link _______________ of your speech.	major sections
361	Reviews and previews help you stress the connection between your ideas every time you	shift topics.
362	Nonverbal cues such as gesture and tone of voice call attention to	your transitions.
363	To hold your listeners’ attention during the body of your speech, try to	- Relate your subject to your audience’s needs - Anticipate your audience’s questions - Use clear, vivid language - Explain the relationship between your subject and familiar ideas - Pause occasionally to ask for audience questions or comments
364	When developing your closing, remember to	- Tell listeners that you’re about to finish - Restate your main points - Describe the next steps - End on a positive note
365	Step 3: Completing Speeches and Presentations To complete your speech you will need to Evaluate the content of your message _________ and _______ your remarks for both conciseness and clarity	message edit
366	Develop visual aids and carefully ________ them with the delivery of your speech	coordinate
367	Master the art of delivery through	practice
368	Visual aids can improve the quality and impact of your oral presentations by	- Creating interest - Illustrating points that are difficult to explain in words alone - Adding variety - Increasing the audience’s ability to absorb and remember information
369	As a speaker, you’ll find that visual aids	- Can help you remember the details of the message - Improve your professional image
370	The most popular visual aids to enhance oral presentations are	- Overhead transparencies - Electronic presentations - Chalkboards and whiteboards - Flip charts - 35 mm slides - Samples of products - Models built to scale - Audiotapes - Filmstrips - Videotapes
371	Because the two most popular types are overhead transparencies and electronic presentations, they are	the focus of this chapter.
372	When planning slide presentations, carefully analyze each slide in terms of	- Your purpose - Your audience’s needs
373	When preparing to produce slides, youon	- Gather all the necessary information you need to include visually - Document your sources fairly and thoroughly - Choose the correct form of slide for your presentati
374	Overhead transparencies have several advantages:	- They are inexpensive. - They are easy to create. - They are simple to use. - They can be prepared using a computer and a high-quality printer. - They require little extra equipment. - They can be projected in daylight, so speakers are able to maintain eye contact with the audience. - Speakers can use special markers to write on transparencies during the presentation.
375	Overhead transparencies also have some disadvantages:	- They must be replaced if their content changes. - They must be manually renumbered if the sequence of transparencies changes. - They are fragile and can chip, flake, and scratch easily. - Overhead projectors are costly and bulky to store or transport. - Overhead projectors can be noisy and a challenge to talk over. - Transparencies must be aligned carefully on the projector, which limits the presenter’s ability to move freely about the room.
376	Electronic presentations have several advantages:	- It is easy to make changes in slides with a simple click of the mouse. - You can add animation, video clips, sound, hypertext, and other multimedia effects to slides. - You can preprogram and automate the release of text and graphic elements. - Electronic presentations are easy to store, transport, and customize to different audiences.
377	Electronic presentations also have some disadvantages:	- They require more expensive display equipment. - Projection equipment may not be available in all situations. - The equipment can be complicated to use.
378	Inexperienced presenters are tempted to spend more time on the _______________ than on the message content.	special effects
379	Inexperienced presenters tend to include too many ________________ that overwhelm the audience and bury the message.	special effects
380	Plan to limit your visuals because having too many can	detract from the message.
381	When using electronic slides, try to average one slide for every	90 seconds.
382	Design is secondary to a	well-organized, well-developed, audience-centered message.
383	Your primary focus when creating slides is to keep both textual and graphic content	simple and readable.
384	Text visuals are ____________ of your presentation and are used to summarize and preview your message or to signal ________________ in thought	simplified outlines major shifts
385	Effective text slides _______________ your words.	supplement
386	When writing content for text slides, try to	- Limit each slide to one thought, concept, or idea - Limit content to about 40 words—using no more than six lines, with a maximum of six words on each line - Use short bulleted phrases rather than writing long sentences or paragraph-length blocks of text - Phrase list items in parallel grammatical form - Make your slides easy to read by using the active voice - Include short informative titles
387	Use color in slides to	- Grab attention - Emphasize important ideas - Create contrast - Isolate slide elements - Stimulate emotions
388	When using color in slides, keep in mind that	- Colors may have different meaning for different cultures - You should limit the number of colors you use - Some colors work better together than others - Contrasting colors increase readability
389	For electronic slides shown in a ______________ room, use darker colors for the background, midrange colors for illustrations, and lighter colors for text; for overhead transparencies shown in well-lit rooms, _______________- this color scheme.	darkened reverse
390	For background designs, you can	- Have a professional graphic artist create a custom design. - Use backgrounds that come with popular presentation programs. - Buy collections of slide backgrounds. - Create your own.
391	Avoid backgrounds that are dominated by ______________ color, busy patterns, or strong graphics that will _______ with your text.	heavy compete
392	Use clip art judiciously, and choose _______________- carefully.	size and placement
393	When selecting fonts and typestyles for slides, be sure to	- Avoid script or decorative fonts - Limit the number of fonts to one or two per slide - Use boldface type so that letters won’t look washed out - Avoid italicized type because it is hard to read when projected - Use both uppercase and lowercase letters, with extra white space between lines of text - Use 24- to 36-point type
394	To achieve design consistency in your slides, you are	- Program your design selections into the presentation software’s slide master - Use the layout templates provided with the softw
395	Add punch to an oral presentation with judicious use of special effects such as	- Transitions and builds (fly or dissolve) - Hyperlinks
396	Check over visuals to make sure they are	- Readable - Consistent - Simple - Audience-centered - Clear - Mechanically correct - Focused
397	Structure your presentation by making use of	- A cover slide - Introduction slides
398	To supplement your presentation, use handouts for	- Complex charts and diagrams - Company reports - Magazine articles - Websites - Copies of the slides
399	The timing for distributing handouts depends on	- The content of the handouts - The nature of the presentation - Your personal preference
400	You have several delivery methods to choose from:	- Memorizing - Reading - Speaking from notes - Impromptu speaking
401	Build confidence by	- Becoming thoroughly familiar with your subject so that you know what you’re talking about - Practicing - Checking the location of your presentation - Considering the services of a qualified interpreter for those audiences that don’t speak your language
402	You can overcome your anxiety and feel more confident about speaking by	- Preparing more material than necessary - Rehearsing - Thinking positively - Visualizing your success - Taking a few deep breaths - Being ready - Being comfortable - Not panicking - Pushing on - Concentrating on your message and your audience, not on yourself
403	Regardless of how nervous you feel, do whatever you can to appear more confident:	- Focus on a slow, controlled beginning—make eye contact, smile, and don’t rush. - During your speech, look directly at your listeners, making eye contact as you shift your gaze from one person to another. - Stand tall, without gripping the lectern. - Step out from behind the lectern, and use your hands to emphasize your remarks. - Vary your facial expressions to make the message more dynamic. - Speak in a normal, conversational tone with enough volume for everyone in the audience to hear you clearly. - Don’t ramble or use meaningless filler words such as um and you know. - Speak clearly and crisply.
404	The most common mistake people make when delivering a presentation is reading	their slides. When you read to audience members, you lose contact with them.
405	Effective delivery using overhead transparencies and electronic slides requires	- Knowing how to operate the technology and how to fix minor glitches - Coordinating your visuals with your talk so that the results are seamless - Limiting the number of slides so that you can finish in the allotted time
406	Properly introduce slides by	- Making a transitional remark before showing the visual - Introducing the next slide before you show it (for overheads, introduce the next one as you remove the old one and position the new one) - Giving the audience a few seconds to view the slide before you continue - Taking advantage of the ability to release bullet points or sections of a graphic as you discuss them
407	Use a pointer only at the time you	need it; otherwise keep it out of sight.
408	Gauge the correct number of slides to include in a presentation by	- Taking into account the time it takes for special effects - Trying to use one slide for every 90 seconds you speak (on average) - It seldom works to use the timing function included in the presentation software
409	The question-and-answer period gives you a chance to	- Get valuable feedback - Emphasize points you made earlier - Work in material that didn’t fit into the formal presentation - Identify and try to overcome audience resistance
410	To handle questions responsively, be sure to	- Focus on the questioner - Respond appropriately - Maintain control - Survive the hot seat by maintaining your composure - Motivate questions when your audience is reticent - Conclude your speech on time
411	CHAPTER 12 POP QUIZ True-False 1. The four basic reasons for giving a presentation are to inform, to persuade, to motivate, and to entertain.	(True)
412	2. The tasks you perform when organizing oral messages are very different from those you perform for written messages.	(False)
413	3. A good closing arouses audience interest and establishes your credibility.	(False)
414	4. To effectively gain the attention of audience members, you can tell a story that illustrates an important point.	(True)
415	5. Visual aids are distracting to an audience and should only be used when you need to fill time in your oral presentation.	(False)
416	6. Overhead transparencies and electronic presentations both consist of a series of slides.	(True)
417	7. If you wish to excite your audience, add tones of blue to your slides.	(False)
418	8. When designing slides, you should key slide text in all capitals, to make the materials easier for the audience to read.	(False)
419	9. Handouts can be both useful and distracting.	(True)
420	10. Memorizing your speech is the safest delivery method, especially if your speech is a long one. )	(False
421	Multiple Choice 11. When organizing your presentation, which of the following should you do? a. Define the main idea. b. Limit the scope. c. Choose your approach. d. Do all of the above.	d. Do all of the above.
422	12. Which of the following is important in a good introduction? a. Preview your presentation. b. Connect your ideas. c. Leave a strong and lasting impression. d. None of the above is important in a good introduction.	a. Preview your presentation.
423	13. Which visual would be the best choice for recording points made during small-group brainstorming sessions? a. Overhead transparencies b. Electronic presentation c. Chalkboard or whiteboard d. None of the above	c. Chalkboard or whiteboard
424	14. The advantages of using electronic slides to support a presentation include which of the following? a. They are simple to use, requiring no extra equipment to show. b. They can be altered during the presentation. c. The speaker can add animation, sound, hypertext, and other multimedia effects. d. They are fragile and bulky to transport.	c. The speaker can add animation, sound, hypertext, and other multimedia effects.
425	15. When selecting a background design for electronic slides, the speaker should a. Choose backgrounds with busy patterns to entertain the audience b. Choose a design that is simple and appropriate for the presentation subject c. Avoid all the presentation software’s collection of background designs d. Do none of the above	b. Choose a design that is simple and appropriate for the presentation subject
426	16. The most effective and easiest presentation delivery mode is a. Memorizing the presentation b. Reading the presentation c. Speaking from notes d. Impromptu speaking	c. Speaking from notes
427	17. To become a more confident speaker a. Prepare more material than necessary b. Rehearse c. Visualize your success d. Do all of the above	d. Do all of the above
428	18. While giving a presentation with accompanying slides, you should a. Read the slides aloud to make certain that the audience has time to follow along b. Show a visual first and then introduce it c. Use speaker’s notes to jog your memory, but avoid reading the slides d. Practice no more than once to avoid becoming overconfident	c. Use speaker’s notes to jog your memory, but avoid reading the slides
429	19. To handle audience questions effectively, you should a. Maintain control of the situation b. Stay at the podium as long as necessary to answer every question in detail c. Tell hostile audience members that you will answer them once they calm down d. Do none of the above	a. Maintain control of the situation
430	20. The audience for your oral presentation may be a. Interested b. Open minded c. Hostile d. All of the above	d. All of the above